Wellbeing and Support

Derby & Derbyshire Emotional Health and Wellbeing

Emotional health and mental wellbeing affect all aspects of our lives and health choices. Mental wellbeing is about feeling good and functioning well, as individuals and as communities. It is also about our ability to cope with life’s challenges and making the most of life’s opportunities.

The website has been designed collaboratively by professionals who work across Derby and Derbyshire to help plan and deliver care and support for people who are feeling stressed, anxious or depressed, or just want to feel happier.



Provide advice and support to empower anyone experiencing a mental health problem.

Website: https://www.mind.org.uk/

Telephone: 0300 123 3393


A common crisis charity that are available 24/7 for free – on the phone 116 123. The Samaritans will listen to any problems no matter how big or small, they will not give advice but might signpost to appropriate services that could help.

Website: https://www.samaritans.org

Telephone:116 123

Build Sound Minds – Action for Children

The Service is a comprehensive early intervention service for children and young people aged 0-17 who are experiencing mild to moderate mental health difficulties

Website: https://services.actionforchildren.org.uk/derbyshire/build-sound-minds/


Kooth have created a repository of different resources to help you approach the subject of mental health with young people. Whether you’re a teacher, social worker or even a parent – we hope you’ll find these helpful. Check out their website to browse through the assets available.

Website: https://www.kooth.com/


Offers emotional support and information to anyone affected by mental illness, including family members, carers and friends.

Website: http://www.sane.org.uk/

Tel: 0800 132 7000


24/7 TEXT SERVICE Free on all major networks.  It’s a place to go if you’re struggling to cope and you need immediate help.

Website: https://giveusashout.org/

Text: 85258


Youngminds provide mental health resources and help to young people.  They give support and guidance around emotional well being.

Website: https://youngminds.org.uk/find-help/get-urgent-help/

Derbyshire NHS

Urgent help in a mental health crisis

Website: https://www.derbyshirehealthcareft.nhs.uk/getting-help/help-mental-health-crisis

Text: 0800 028 0077

Anna Freud

Anna Freud has developed and delivered pioneering mental health care for over 70 years

Website: https://www.annafreud.org/

Text: (0)20 7794 2313


Tests and exams can be a challenging part of school life for children and young people and their parents or carers. But there are ways to ease the stress.

Website: https://www.nhs.uk/conditions/stress-anxiety-depression/coping-with-exam-stress/

Student Minds

Working towards exams can creating feelings of worry and being under pressure.

Website: https://www.studentminds.org.uk/


Youngminds provide mental health resources and help to young people.  They give support and guidance around emotional well being.

Website: https://youngminds.org.uk/find-help/get-urgent-help/

Text: 85258 (for urgent help)

Anxiety UK

Anxiety UK provide self-help leaflets and information on self-help groups for those suffering with anxiety disorders.

Website: https://www.anxietyuk.org.uk/

No Panic

No Panic helps people who suffer from anxiety disorders, including obsessive compulsive disorder, panic attacks and phobias.

Website: https://nopanic.org.uk/youth-helpline-services/

Students Against Depression

The Students Against Depression website offers advice, guidance, information and resources for those affected by low mood, depression and suicidal thinking. It also provides tips and advice for those helping others.

Website: https://www.studentsagainstdepression.org/

The Mix

The Mix supports young people under 25 years.  They help with today’s challenges, health, money issues, relationship break-ups, drugs, family concerns and even finding work.

Website: https://www.themix.org.uk/get-support

Tel: 0808 808 4994


Alumina is a free, online 7 week course for young people struggling with self-harm. Free online support for 14-19 year old’s.

Website: https://selfharm.co.uk/


Harmless is a user-led organisation that provides a range of services about self-harm, including support and information to people who self-harm, their friends, families and professionals.

Website: https://harmless.org.uk/

Self-Injury Support

Self Injury Support provides free, confidential support around self-harm and related issues, to women and girls up to the age of 24.

Website: https://www.selfinjurysupport.org.uk/

First Steps Derbyshire

Derbyshire’s only eating disorders charity, supporting people affected by eating difficulties and disorders.

Website: https://firststepsed.co.uk/

Text: 0300 102 1685

FREED Beeches Eating Disorders Service

A free service for adults and adolescents aged 14+ suffering from anorexia nervosa, bulimia nervosa, binge eating disorder (18+ only) and OSFED.

Website: https://www.freedbeeches.org.uk/

Text: 01909 479 922


Beat provides information on eating disorders and offers support to assist recovery.

Website: https://www.beateatingdisorders.org.uk/support-services

Text: 0808 801 0677


We are a group of ordinary people with first hand experience of eating disorders, who make a difference to those people whose lives are blighted by this devastating illness.

Website: https://seed.charity/

Text: 01482 718 130

Change Grow Live (CGL)

Support for addiction and/or wanting to cut down for a healthier lifestyle

Website: https://www.changegrowlive.org/

Online chat service available on the website

Space 4 U

Supporting children who are seriously affected by someone else’s substance misuse

Website: https://services.actionforchildren.org.uk/derbyshire/space-4-u/


Need some friendly, confidential advice about drugs?

Website: https://www.talktofrank.com/

Tel: 0300 123 6600

Text: 82111

Blythe House Hospice Care

Blythe House Hospice care provides counselling and bereavement services as well as play therapy to children and young people aged 4 to 18 who are finding it difficult to cope if a close family member has been diagnosed with a life-limiting illness, or if that loved one has sadly died.

Website: https://blythehousehospice.org.uk/our-services/counselling-and-bereavement-service/

Tel: 01298 816 993

Cruse Bereavement Care

Offer support and advice to children, young people, and adults when a loved one dies.

Website: https://www.cruse.org.uk/

Tel: 0800 8080 1677


If someone has died suddenly or early in life expectantly for any reason support can be accessed.

Website: https://sudden.org/

Tel: 0800 2600 400


Support for adults who have been bereaved by suicide. Support can be accessed through email or the online forum.

Website: https://uksobs.org/

Tel: 0300 111 5065 (call charges apply)

Email: support@uksobs.org

Winston’s Wish

Support children and young people after a death of a parent or sibling, and offers bereavement support for parents, carers and professionals.

Website: https://www.winstonswish.org/

Tel: 08088 020 021

Sidekick Young Carers Helpline

Confidential helpline for young carers aged 13-18 in the UK

Looking after someone at home? Talk to us. We can:

  • Listen when things feel tough
  • Talk about your responsibilities at home and what could help
  • Help with making phone calls, filling out forms or speaking to professionals
  • Support you with relationship worries with friends or family
  • Look for extra support for you.

Website: https://sidekick.actionforchildren.org.uk/

Text: 07888 868 059 (free if your mobile plan includes free texts)

Derbyshire Young Carer Service

Derbyshire Young Carers Service provides support to young carers across the county (excluding Derby City). We believe young carers should have the same opportunities as everyone else.

Website: https://derbyshirecarers.co.uk/young-carers-service

Tel: 01773 833833


PAPYRUS is a charity dedicated to the prevention of young suicide, giving advice, information and support to people at risk of suicide.

Website: https://www.papyrus-uk.org/

Tel: 0800 068 41 41

The Tomorrow Project

The Tomorrow Project is a confidential suicide prevention service set up to provide both suicide crisis and bereavement support in response to the needs and concerns of our local communities.

Website: https://harmless.org.uk/the-tomorrow-project-3/

Tel: 01246 541935 (Derbyshire Bereavement Support)

Crossroads – Derbyshire

A voluntary organisation dedicated to helping women, men, young people and children break free from domestic abuse. Offering them confidential support and advisory services including:

  • Refuge for young women and children needing a safe place to stay
  • Outreach services for women and men
  • Community programmes for young people
  • Counselling for women and men
  • Specialist services for children

Website: https://www.crossroadsderbyshire.org/

Tel: 0800 019 8668 (9am to 5pm – Monday to Friday)


Offers information and support to young people who have suffered physical, emotional, sexual abuse if they have been exposed to domestic abuse.

Website: www.childline.org.uk

Tel: 0800 1111

Women’s Aid

Offers many different forms of support to women and their children suffering from DV.

Website: www.womensaid.org.uk

Tel: 0808 2000247


Confidential helpline that supports male victims of domestic abuse and violence across the UK. The helpline provides emotional support and practical support information.

Website: www.mankind.org.uk

Tel: 01823 334244 (10am – 4pm)

Respect Men’s Advice Line

Provides support to men who suffer domestic abuse and offers emotional support and practical advice and information.

Website: https://mensadviceline.org.uk/

Tel: 0808 8010 327 (free from landlines and mobiles)

Email: info@mensadviceline.org.uk

Stop Hate Crime

This service challenges all forms of discrimination based on an individual’s identity.

Website: www.stophateuk.org

Tel: 0800 138 1625 (24 hr helpline)


Established in 1996 with the simple aim of offering victims of crime the opportunity to engage in a restorative intervention with the person responsible.

Website: https://www.remediuk.org/

Tel: 0114 2536669

Victim Support

Charity for people affected by crime or traumatic events

Website: www.victimsupport.org.uk

Tel: 0808 168 9111


SV2 will support you regardless of when your experience of sexual abuse or violence occurred.

We support all genders from any age and offer counselling to both adults and children.

Website: https://www.sv2.org.uk/

Tel: 01773 746 115 (Monday – Friday, 9am to 5pm)

Parent Talk – Action for Children

Down-to-earth parenting advice you can trust.

We’re here for you, when you need us. Find answers to parenting questions in our advice articles. Or talk to a parenting coach about anything that’s worrying you. It’s all free, and no topic is too big, small, or embarrassing.

Website: https://parents.actionforchildren.org.uk/

1-2-1 chat available on the website

Citizens Advice

This is a free service offered to everyone in the community. The trained advisors are experienced in offering support in the following areas:

  • Rent or mortgage arrears
  • Council Tax arrears
  • Payday loans
  • Credit card debts
  • Debt Relief Orders/bankruptcy
  • Loans
  • Utility debts

Website: https://www.citizensadvicederbyshiredistricts.org.uk/

Tel: 0808 278 7954 (Monday – Friday from 10am until 4pm)


Zink’s advice worker will help you to resolve issues that are causing hardship or worry related to finance, benefits or housing. It’s best to sort things out as soon as possible so get in touch to arrange an appointment.

Website: https://zink.org.uk/general-advice/

Tel: 07507 937554 (Julie)

Step Change Debt Charity

Step change offer free expert advice to help you deal with your debts and get the support you need. You can get advice online or over the phone, and we’ll recommend a range of practical debt solutions based on your situation.

Website: https://www.stepchange.org/

Tel: 0800 138 1111


GamCare operates the National Gambling Helpline, providing information, advice and support for anyone affected by gambling harms.

Website: https://www.gamcare.org.uk/ (parents)

Website: https://bigdeal.org.uk/ (young people)

Tel: 0808 8020 133


Preventing children and young people from experiencing gaming and gambling harms through awareness raising, education and research.

Website: https://www.ygam.org/

The Sleep Charity

Do you struggle to fall asleep? Do you feel tired? Do you have a child who won’t sleep in their own bed?

Website: https://thesleepcharity.org.uk/

Tel: 03303 530 541

High Peak Borough Council

You may find yourself homeless or at risk of becoming homeless for many reasons – whatever your situation the most important thing is to get advice as soon as possible

Website: https://www.highpeak.gov.uk/Homeless

Emergency Telephone: 0808 1692 333


Advice on finding a place to stay for the night. Staff at the helpline can give you immediate practical assistance, explain your rights and suggest services that may be able to help you.

Website: https://england.shelter.org.uk/

Tel: 0808 800 4444 (8am to 8pm Monday to Friday, 8am to 5pm at weekends)

Citizens Advice

This is a free service offered to everyone in the community.

Website: https://www.citizensadvicederbyshiredistricts.org.uk/

Tel: 0808 278 7954 (Monday to Friday, from 10am until 4pm)

Zink (High Peak Foodbank)

We cover Buxton, Chapel en le Frith, Hope Valley and Derbyshire Dales as far as Hartington and Bakewell. If you find yourself in a position where you have no access to money or food, please ask one of the following organisations to refer you to us:

  • Any kind of support worker
  • Any health worker
  • Citizens Advice
  • Housing association
  • School or church
  • Other local support charity like DFMH, Crossroads, P3 or Grapevine
  • Jobcentre, probation or police

Website: https://zink.org.uk/food-and-supplies/

Telephone: 01298 214926

For New Mills, please visit: https://visitnewmills.co.uk/new-mills-helping-hands-food-bank/

The Residents of Fairfield Association

Supporting residents in Fairfield, including a food bank

Tel: 01298 73904 (Monday – Friday, 9:30am to 1pm)

High Peak Borough Council

Benefits and financial help

Website: https://www.highpeak.gov.uk/benefits

Derbyshire Family Health Service – including School Nurse

Welcome to the Derbyshire Family Health Service. We’re a team of healthcare professionals here to support you and your family as part of the 0-19 year olds free public health and wellbeing services.

Website: https://derbyshirefamilyhealthservice.nhs.uk/contact-us

Telephone: 01246 515100 (Monday – Friday, 9am to 4:30pm)


CAMHS stands for Child and Adolescent Mental Health Services.

These are NHS services, which in Buxton is run by Chesterfield Royal Hospital Foundation Trust.

They offer support and treatment for children aged 0 – 18 years who have emotional and/or mental health problems.

Website: https://www.camhsnorthderbyshire.nhs.uk/team-core-camhs

Telephone: 01298 72445

Safe Speak – Relate

At Safe Speak, we recognise the importance of the emotional health of Children and Young People. We provide counselling and other emotional health services from our offices and in Secondary and Primary schools across Derbyshire.

Our counsellors are experienced and qualified to work with children and young people between 5-18 years, both through face-to-face and online sessions.

You can talk to us about things like:

  • problems at school – bullying, feeling like it is too difficult
  • changes at home – when parents split up or someone dies
  • falling out with friends or family
  • anything that is worrying you.

Website: https://safespeak.org.uk/

Telephone: 01332 349 177

Build Sound Minds – Action for Children

The Service is a comprehensive early intervention service for children and young people aged 0-17 who are experiencing mild to moderate mental health difficulties

Website: https://services.actionforchildren.org.uk/derbyshire/build-sound-minds/


Kooth have created a repository of different resources to help you approach the subject of mental health with young people. Whether you’re a teacher, social worker or even a parent – we hope you’ll find these helpful. Check out their website to browse through the assets available.

Website: https://www.kooth.com/

Thomas Theyer Foundation

We support children and young people with special educational needs and those experiencing difficult life circumstances, their families/carers. We also provide a counselling service.

Website: https://thomastheyerfoundation.org.uk/

Telephone: 01298 27513

Sextortion – Victim Support

Sextortion, also known as webcam blackmail, is a form of intimate image abuse.

It involves the threat of sharing images or videos – often ‘nudes’ or sexually explicit content – to extort money or force someone to do something against their will. (Extort means to gain something by force, threats or other unfair means.)

If you’ve experienced sextortion, you are not to blame, it is not your fault and you are not alone.

Website: https://www.victimsupport.org.uk/crime-info/types-crime/sextortion/

Telephone: 0808 1689 111

Safe & Sound

Since 2002, we have been tackling child sexual exploitation by providing high quality tailored one-to-one support to victims and young people at risk in Derby and Derbyshire.

Website: https://www.safeandsoundgroup.org.uk/

Telephone: 01332 362120


FACE (Fighting Against Child Exploitation) is a group of young people, male and female, who are aware of the dangers of grooming and sexual exploitation. This website was developed by them to help other young people who are vulnerable or taking risks. We hope this website will let them know about the dangers out there and give information on how to keep safe.

Website: https://faceup2it.org/

Telephone or Text: 116 000


If you have experienced online sexual abuse or you’re worried this is happening to someone you know, let us know safely and securely

Website: https://www.ceop.police.uk/safety-centre/


The Recite-Me toolbar provides users with all the functions they need to understand and engage with this website and its content. The accessibility toolbar allows for interaction with all elements of the page including text, graphics, language, and navigation.

Website: https://reciteme.com/user-guide/

Derbyshire Autism Partnership Board

The Derbyshire Autism Partnership Board brings together people with autistic spectrum conditions, their parents, carers, local health and social care professionals and the voluntary sector to improve services for young people and adults with autism in Derbyshire and Derby City.

Website: https://www.derbyshire.gov.uk/social-health/adult-care-and-wellbeing/disability-support/autism/autism.aspx

Cultural Diversity in Derbyshire

To make sure everyone has an equal voice and equal opportunities

Website: https://www.derbyshire.gov.uk/community/cultural-diversity/cultural-diversity-in-derbyshire.aspx

Derbyshire LGBT+

Derbyshire LGBT+ is Derbyshire’s only LGBT+ specific support service. We are here to support anyone who is Lesbian, Gay, Bisexual & Transgender or anyone who is having issues with their sexual orientation or gender identity, this includes family and friends.

Website: https://www.derbyshirelgbt.org.uk/

Telephone: 01332 207704


Mermaids supports transgender, non-binary and gender-diverse children and young people, as well as their families and professionals involved in their care

Website: https://mermaidsuk.org.uk/

Telephone: 0808 801 0400